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How to Suggest an Edit on Google Maps — Fix Wrong Hours, Phone Numbers and Add a Missing Business as a Customer

Customers, Local Guides and business owners without access can fix wrong information on Google Maps — wrong hours, closed shops, wrong phone numbers, wrong pin locations — and add missing places. Learn how to suggest edits step by step on phone and computer, what happens after you submit, why edits get rejected and how owners should respond.

By Chamko Research Team Updated 5 min read

Quick answer

On Google Maps, open the place, tap Suggest an edit (or "Edit info") and choose Change name or other details to fix hours, phone, website, category or location, or Close or remove to report a closed, duplicate or fake place. To add a missing business, tap Contribute → Add place (or long-press the map → Add a missing place). Google reviews suggestions using other users' input, the owner and its own data — edits may go live in minutes, take days or be rejected. Owners should manage their own profiles directly rather than relying on suggestions.

Quick answer: On Google Maps, open the place, tap Suggest an edit (or "Edit info") and choose Change name or other details to fix hours, phone, website, category or location, or Close or remove to report a closed, duplicate or fake place. To add a missing business, tap Contribute → Add place (or long-press the map → Add a missing place). Google reviews suggestions using other users' input, the owner and its own data — edits may go live in minutes, take days or be rejected. Owners should manage their own profiles directly rather than relying on suggestions.

Google Maps relies on millions of users to keep information accurate. If you notice a shop with wrong hours, a closed restaurant still listed or a new business missing, you can help — and if you're a business owner who hasn't claimed your profile yet, suggested edits are a temporary way to correct basic details.

Who can suggest edits?

Anyone with a Google account. Local Guides — users who contribute regularly — may see edits approved more often (Local Guides).

How to suggest an edit (phone)

  1. Open Google Maps and find the place.
  2. Scroll down and tap Suggest an edit.
  3. Choose:
    • Change name or other details — name, category, address, pin, hours, phone, website.
    • Close or remove — permanently closed, doesn't exist, duplicate, moved, spam, private home.
  4. Make your changes and tap Submit.

How to suggest an edit (computer)

  1. Open maps.google.com and find the place.
  2. Click Suggest an edit in the left panel.
  3. Choose the change and submit.

How to add a missing place

  1. In Google Maps, tap Contribute (bottom menu) → Add place, or long-press the location on the map and choose Add a missing place.
  2. Enter the name, category, location and other details.
  3. Submit.

If you're the owner, it's better to create a Business Profile so you can verify and manage it (add business to Google Maps). A missing road or locality can also be reported (add missing road or place).

What happens after you submit

Google checks suggestions against other signals — owner information, other users' input, Street View, websites and its own data. You may get a notification saying your edit was applied, pending or not applied. Some edits are published within minutes; others take days.

Why edits get rejected

  • The business owner has verified information that conflicts.
  • There isn't enough evidence.
  • The edit looks suspicious (for example, many edits from a new account).
  • Changes break Google's guidelines — keyword-stuffed names or fake addresses.

For business owners

  • Claim and verify your profile so you control the information (claim this business).
  • Review suggested edits — Google may email you or show "Google updated your profile" notifications. Accept or reject quickly (Google updated my info).
  • Don't rely on suggestions to update your own profile — use Edit profile directly.
  • Protect against false edits — competitors can suggest "permanently closed" (permanently closed fix).

Respectful use

Suggest only accurate information. Don't use edits to harm competitors — false reports can violate Google's policies. If you see spam listings, report them (report fake listings).

Common uses

  • A shop's hours changed
  • A restaurant closed
  • A clinic's phone number is wrong
  • A business moved
  • A temple, park or public place is missing
  • The pin is on the wrong street (fix map pin)

Example: a customer fixes hours

A regular customer noticed her pharmacy showed "Closed" on Sundays though it was open. She suggested the correct hours, and Google applied the edit within a day. The pharmacy owner later claimed the profile to manage it directly.

Example: adding a new café

A Local Guide added a newly opened café in her area. The café owner later created and verified a profile, merging control under the owner's account.

Checklist

  • Open the place in Google Maps
  • Tap Suggest an edit
  • Choose the right edit type
  • Submit accurate information
  • Check notifications for status

Key takeaways

  • Anyone can suggest edits; owners should verify and manage directly.
  • Edits are reviewed and may be rejected.
  • Use edits responsibly and accurately.

Sources and further reading

Editing places that aren't businesses

Many important places in Indian cities and villages are missing or wrong on Google Maps — temples, mosques, gurudwaras, churches, government offices, ATMs, bus stops, public toilets, parks and schools. You can add or correct these the same way. Accurate information helps everyone, from tourists to delivery riders. Places of worship, NGOs and community centres can also be managed through a Business Profile by the organisation itself (NGOs and temples).

Adding photos and answering questions

Besides edits, you can contribute photos, reviews and answers to questions Google asks about places, such as "Does this place have wheelchair access?" or "Is there parking?" These contributions improve attributes that customers rely on. Upload clear photos of storefronts, menus and entrances; avoid photos showing people's faces without consent.

Tips for better acceptance

  • Be precise: give full hours, correct phone numbers and exact pin locations.
  • Add a photo as evidence, especially for "closed" or "moved" suggestions.
  • Avoid making many edits quickly from a new account; build a contribution history.
  • Don't add keywords or promotional text to names.

Frequently asked questions

Can I edit any business on Google Maps?

You can suggest edits; Google decides whether to apply them.

How long do edits take?

Minutes to days, depending on review.

Why was my edit rejected?

Conflicting information, lack of evidence or policy issues.

Can I add my own business this way?

Yes, but creating a Business Profile is better.

Can competitors suggest false edits?

They can try; verify your profile and monitor notifications.

Do Local Guides get faster approvals?

Often, because of their contribution history.

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