FAQ Templates for Your Website and Google Profile — 50 Questions Customers Ask, by Industry (AI-Search Ready)

Quick answer: Customers (and AI search tools) want short, specific answers to practical questions: hours, parking, payment, delivery, price ranges, booking, languages spoken and what makes you different. Put 8–12 of these on your website's FAQ page with FAQ schema, mention the top 2–3 in your Google description, and answer one per month in a Google post.

Since Google removed the Q&A feature from Business Profiles, your website FAQ is the best place for these answers — see Q&A is gone. Replace [brackets] with your details. Keep answers to 1–3 sentences.

Universal questions (every business)

What are your timings? We're open [days], [time]–[time]. On holidays and festivals we post special timings on Google.

Where exactly are you located? [Address], near [landmark]. Tap "Directions" on our Google profile.

Is parking available? [Two-wheeler parking in front / car parking at …].

Which payment methods do you accept? UPI, debit/credit cards and cash.

Do you deliver / offer home service? Yes, within [areas], [charges/free above ₹X].

Which languages do you speak? [Hindi, English, Gujarati…].

How can I contact you quickly? Call or WhatsApp [number].

Restaurants and sweet shops

Do you have Jain / sugar-free / vegan options? Yes — [items].

Can I pre-order for festivals and functions? Yes, place orders [X days] in advance on WhatsApp.

Do you cater for weddings and events? We cater [size range] guests; menus from ₹[X] per plate.

Is there family seating / AC? [Yes / details].

Clinics and dentists

Do I need an appointment? Walk-ins [time]; otherwise book by phone or online.

What are your consultation charges? ₹[X] for consultation; treatment estimates are given after examination.

Do you accept insurance/cashless? [Yes, with … / We provide documents for reimbursement].

Is the clinic open on Sundays? [Yes, …].

Salons and spas

Do you have women stylists? Yes.

How long does a [service] take? About [time].

Do you offer bridal packages? Yes, from ₹[X], including trial.

Which products do you use? [Brands].

Coaching and tuition

Is a demo class available? Yes, free demo on [days].

What are the batch timings? [Morning/evening batches].

What is the fee and can I pay in instalments? ₹[X]; instalments available.

What is the batch size? Maximum [N] students.

Repair and home services

Do you come the same day? Usually yes within [areas], if booked before [time].

What are your visit charges? ₹[X], adjusted in the final bill if work is done.

Do you give a warranty? [X days] on service; parts as per manufacturer.

Do you use genuine parts? Yes, [brands].

Retail shops

Do you have [product/brand] in stock? Call or WhatsApp us to check — we update stock daily.

Do you offer exchange/returns? Exchange within [X days] with bill.

Is EMI available? Yes, on cards above ₹[X].

Add FAQ schema

Wrap your website FAQ in FAQPage structured data so search engines and AI assistants can read it — our schema generator creates the LocalBusiness part; add FAQs in the same way your developer adds FAQPage JSON-LD.

Frequently asked questions

Where should these answers go?

Website FAQ page first, then Google description (top 2–3), posts (one a month) and WhatsApp quick replies.

How many FAQs should I have?

8–12 genuinely common questions. Don't pad with keyword-stuffed questions.

Do FAQs help AI search?

Clear, specific answers make it easier for AI tools to understand and recommend your business — see AI search for local businesses.