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40 Google Review Request Messages: WhatsApp, SMS, Email and In-Person Scripts (English, Hindi and Hinglish)

Ready-to-use review request messages for local businesses — WhatsApp after purchase, SMS for clinics and services, email for B2B, counter scripts, reminder messages, and versions in English, Hindi and Hinglish — for shops, restaurants, salons, clinics, home services, coaching centres and hotels, with timing tips and what never to say under Google's policies.

By Chamko Research Team Updated 6 min read

Quick answer

A good review request is short, personal, sent at the moment of satisfaction and includes your direct review link. For example: "Thank you for visiting Sharma Sweets today, Priya! If you enjoyed the sweets, a quick Google review would really help us: [link]." Send it within a few hours of the purchase or service, send at most one gentle reminder, and never offer discounts, ask for five stars or ask only happy customers through a filter. Use the templates below and change the details to sound like you.

Quick answer: A good review request is short, personal, sent at the moment of satisfaction and includes your direct review link. For example: "Thank you for visiting Sharma Sweets today, Priya! If you enjoyed the sweets, a quick Google review would really help us: [link]." Send it within a few hours of the purchase or service, send at most one gentle reminder, and never offer discounts, ask for five stars or ask only happy customers through a filter. Use the templates below and change the details to sound like you.

Most customers are happy to leave a review if asked nicely and given an easy link (how to ask without awkwardness). These messages save you from writing a new one every time. Replace [link] with your review link (get your review link).

WhatsApp after a purchase (retail)

  1. "Thank you for shopping with us today, [Name]! If you liked our service, please share a quick Google review: [link] 🙏"
  2. "Hope you're enjoying your new [product]! A short review on Google would help other customers find us: [link]"
  3. "Thanks for choosing [Business]! It takes just a minute to review us on Google: [link]. We read every review."

Restaurants and cafés

  1. "Thank you for dining with us tonight! If you enjoyed the food, we'd love a Google review: [link]"
  2. "Hope your [dish] was delicious! Tell others on Google: [link]"
  3. "Thanks for your order, [Name]! If the food arrived hot and tasty, please review us: [link]" (delivery orders)

Salons and spas

  1. "You looked amazing today, [Name]! If you loved your [service], please share a review: [link]"
  2. "Thank you for visiting [Salon]. A Google review helps us grow, and you can mention your stylist [Stylist]: [link]"

Clinics (keep it general and private)

  1. "Thank you for visiting [Clinic] today. If you were happy with your experience, a Google review helps other patients find us: [link]"
  2. "We hope you're feeling better. If you'd like to share feedback, here's our Google review link: [link]"

Never mention diagnoses or treatments in messages (clinic reviews and privacy).

Home services

  1. "Your AC is working well now, [Name]. If you're happy with [Technician]'s work, please review us: [link]. Our 30-day service warranty applies."
  2. "Thanks for choosing [Business] for your plumbing work. A quick Google review would help us a lot: [link]" (home services reviews)

Coaching and tuition

  1. "Congratulations on the results! If our classes helped, please share your experience on Google: [link]"
  2. "Dear parent, thank you for trusting us this year. A Google review helps other parents choose: [link]" (coaching reviews)

Hotels and homestays

  1. "Thank you for staying with us, [Name]! We hope you had a lovely trip. Please share your experience on Google: [link]"
  2. "Safe travels! If you enjoyed your stay, a review means a lot to our small team: [link]" (hotel reviews)

B2B and email

  1. Subject: "Thank you for your order" "Dear Mr. Patel, thank you for the repeat order. If our quality and delivery have helped your work, would you share a short Google review? It helps new buyers trust us: [link]. Warm regards, [Name]" (B2B reviews)

SMS (short)

  1. "Thanks for visiting [Business]! Review us on Google: [link]"
  2. "[Business]: Hope you're happy with your service. Share a quick review: [link]"

Promotional SMS in India must follow DLT rules; review requests to your own customers should be sent through registered templates (SMS and DLT rules).

Hindi

  1. "Hamari dukaan se kharidari ke liye dhanyavaad! Agar aapko hamari service achhi lagi ho, toh Google par review zaroor dein: [link] 🙏"
  2. "Namaste [Name] ji, aapka anubhav kaisa raha? Google par 1 minute ka review dekar humari madad karein: [link]"
  3. "Aapka phone theek ho gaya? Agar kaam pasand aaya ho toh Google review de dijiye: [link]"

See also Google review kaise badhaye.

Hinglish

  1. "Thank you [Name]! Service pasand aayi ho toh ek Google review de do please: [link]"
  2. "Hope cake sabko pasand aaya! Google par review karke batao kaisa laga: [link] 😊"

Gujarati and Marathi

  1. Gujarati (transliterated): "Aabhar [Name]! Jo tamne amari seva gami hoy to Google par review aapjo: [link]" (Gujarati review guide)
  2. Marathi (transliterated): "Dhanyavaad [Name]! Tumhala amchi seva avadli asel tar Google var review dya: [link]" (Marathi review guide)

In-person scripts (counter)

  1. "Thank you! If you liked our service, there's a QR here to review us on Google — it really helps."
  2. "Aapko service achhi lagi? Yeh QR scan karke Google review de dijiye, bahut madad hogi."
  3. "We'll send you a link on WhatsApp — it takes just a minute." (review QR poster)

Reminder (send only once, after 2–3 days)

  1. "Hi [Name], just a gentle reminder — if you have a minute, we'd love your Google review: [link]. Thank you!"
  2. "No pressure at all! If you get time, here's our review link: [link] 🙏"

For long-time regular customers

  1. "You've been with us for years, [Name], and we've never asked: would you share a Google review? It would mean a lot: [link]"

After resolving a complaint

  1. "Thank you for giving us a chance to fix the issue, [Name]. If you're satisfied now, we'd appreciate your honest feedback on Google: [link]"

Don't make the fix conditional on a review, and never ask someone to change a negative review in exchange for something (customer updated review).

Explaining the star scale

  1. "Please tap the stars (5 is the highest) and write a few words about your visit: [link]" (wrong star rating)

Elderly or non-tech customers

  1. "Uncle/Aunty, this link opens our review page. You can tap the mic and speak instead of typing: [link]" (elderly customer reviews)

Photo review requests

  1. "If you click a photo of your [dish/product], please add it to your Google review — it helps others a lot: [link]"

Event and bulk orders

  1. "Thank you for choosing us for your event! If everything went well, please review us on Google: [link]" (bulk orders)

Short WhatsApp status / broadcast

  1. "Loved shopping with us? Your Google review helps our small business grow 🙏 [link]"
  2. "Review us on Google and tell us what you'd like next! [link]"

Thank-you after a review

  1. "Thank you so much for your review, [Name]! It made our team's day. See you again soon!"

What never to say

  • "Please give us 5 stars."
  • "Review us and get 10% off" (review incentives).
  • "Only review if you're happy" combined with a separate complaint form that filters out unhappy customers.
  • "Write this review: [text]."

Timing tips

  • Send within a few hours of the purchase or service (review timing by industry).
  • Avoid late night unless the service ended late.
  • One reminder at most.

Checklist

  • Save templates as WhatsApp quick replies
  • Use the customer's name and the product or service
  • Include your direct review link
  • Send within a few hours
  • One reminder only
  • Never offer incentives or ask for five stars

Key takeaways

  • Short, personal messages with a direct link work best.
  • Send at the moment of satisfaction, in the customer's language.
  • Follow Google's rules: no incentives, no scripted reviews.

Sources and further reading

Frequently asked questions

What's the best review request message?

Short, personal, with the customer's name and your direct link.

When should I send it?

Within a few hours of the purchase or service.

Can I send a reminder?

One gentle reminder after two or three days.

Can I ask for five stars?

No — ask for honest feedback.

Can I send messages in Hindi?

Yes — use the customer's preferred language.

Should I use SMS or WhatsApp?

WhatsApp works best for most; SMS must follow DLT rules.

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