Reviews
40 Google Review Request Messages: WhatsApp, SMS, Email and In-Person Scripts (English, Hindi and Hinglish)
Ready-to-use review request messages for local businesses — WhatsApp after purchase, SMS for clinics and services, email for B2B, counter scripts, reminder messages, and versions in English, Hindi and Hinglish — for shops, restaurants, salons, clinics, home services, coaching centres and hotels, with timing tips and what never to say under Google's policies.
By Chamko Research Team Updated 6 min read
Quick answer
A good review request is short, personal, sent at the moment of satisfaction and includes your direct review link. For example: "Thank you for visiting Sharma Sweets today, Priya! If you enjoyed the sweets, a quick Google review would really help us: [link]." Send it within a few hours of the purchase or service, send at most one gentle reminder, and never offer discounts, ask for five stars or ask only happy customers through a filter. Use the templates below and change the details to sound like you.
Quick answer: A good review request is short, personal, sent at the moment of satisfaction and includes your direct review link. For example: "Thank you for visiting Sharma Sweets today, Priya! If you enjoyed the sweets, a quick Google review would really help us: [link]." Send it within a few hours of the purchase or service, send at most one gentle reminder, and never offer discounts, ask for five stars or ask only happy customers through a filter. Use the templates below and change the details to sound like you.
Most customers are happy to leave a review if asked nicely and given an easy link (how to ask without awkwardness). These messages save you from writing a new one every time. Replace [link] with your review link (get your review link).
WhatsApp after a purchase (retail)
- "Thank you for shopping with us today, [Name]! If you liked our service, please share a quick Google review: [link] 🙏"
- "Hope you're enjoying your new [product]! A short review on Google would help other customers find us: [link]"
- "Thanks for choosing [Business]! It takes just a minute to review us on Google: [link]. We read every review."
Restaurants and cafés
- "Thank you for dining with us tonight! If you enjoyed the food, we'd love a Google review: [link]"
- "Hope your [dish] was delicious! Tell others on Google: [link]"
- "Thanks for your order, [Name]! If the food arrived hot and tasty, please review us: [link]" (delivery orders)
Salons and spas
- "You looked amazing today, [Name]! If you loved your [service], please share a review: [link]"
- "Thank you for visiting [Salon]. A Google review helps us grow, and you can mention your stylist [Stylist]: [link]"
Clinics (keep it general and private)
- "Thank you for visiting [Clinic] today. If you were happy with your experience, a Google review helps other patients find us: [link]"
- "We hope you're feeling better. If you'd like to share feedback, here's our Google review link: [link]"
Never mention diagnoses or treatments in messages (clinic reviews and privacy).
Home services
- "Your AC is working well now, [Name]. If you're happy with [Technician]'s work, please review us: [link]. Our 30-day service warranty applies."
- "Thanks for choosing [Business] for your plumbing work. A quick Google review would help us a lot: [link]" (home services reviews)
Coaching and tuition
- "Congratulations on the results! If our classes helped, please share your experience on Google: [link]"
- "Dear parent, thank you for trusting us this year. A Google review helps other parents choose: [link]" (coaching reviews)
Hotels and homestays
- "Thank you for staying with us, [Name]! We hope you had a lovely trip. Please share your experience on Google: [link]"
- "Safe travels! If you enjoyed your stay, a review means a lot to our small team: [link]" (hotel reviews)
B2B and email
- Subject: "Thank you for your order" "Dear Mr. Patel, thank you for the repeat order. If our quality and delivery have helped your work, would you share a short Google review? It helps new buyers trust us: [link]. Warm regards, [Name]" (B2B reviews)
SMS (short)
- "Thanks for visiting [Business]! Review us on Google: [link]"
- "[Business]: Hope you're happy with your service. Share a quick review: [link]"
Promotional SMS in India must follow DLT rules; review requests to your own customers should be sent through registered templates (SMS and DLT rules).
Hindi
- "Hamari dukaan se kharidari ke liye dhanyavaad! Agar aapko hamari service achhi lagi ho, toh Google par review zaroor dein: [link] 🙏"
- "Namaste [Name] ji, aapka anubhav kaisa raha? Google par 1 minute ka review dekar humari madad karein: [link]"
- "Aapka phone theek ho gaya? Agar kaam pasand aaya ho toh Google review de dijiye: [link]"
See also Google review kaise badhaye.
Hinglish
- "Thank you [Name]! Service pasand aayi ho toh ek Google review de do please: [link]"
- "Hope cake sabko pasand aaya! Google par review karke batao kaisa laga: [link] 😊"
Gujarati and Marathi
- Gujarati (transliterated): "Aabhar [Name]! Jo tamne amari seva gami hoy to Google par review aapjo: [link]" (Gujarati review guide)
- Marathi (transliterated): "Dhanyavaad [Name]! Tumhala amchi seva avadli asel tar Google var review dya: [link]" (Marathi review guide)
In-person scripts (counter)
- "Thank you! If you liked our service, there's a QR here to review us on Google — it really helps."
- "Aapko service achhi lagi? Yeh QR scan karke Google review de dijiye, bahut madad hogi."
- "We'll send you a link on WhatsApp — it takes just a minute." (review QR poster)
Reminder (send only once, after 2–3 days)
- "Hi [Name], just a gentle reminder — if you have a minute, we'd love your Google review: [link]. Thank you!"
- "No pressure at all! If you get time, here's our review link: [link] 🙏"
For long-time regular customers
- "You've been with us for years, [Name], and we've never asked: would you share a Google review? It would mean a lot: [link]"
After resolving a complaint
- "Thank you for giving us a chance to fix the issue, [Name]. If you're satisfied now, we'd appreciate your honest feedback on Google: [link]"
Don't make the fix conditional on a review, and never ask someone to change a negative review in exchange for something (customer updated review).
Explaining the star scale
- "Please tap the stars (5 is the highest) and write a few words about your visit: [link]" (wrong star rating)
Elderly or non-tech customers
- "Uncle/Aunty, this link opens our review page. You can tap the mic and speak instead of typing: [link]" (elderly customer reviews)
Photo review requests
- "If you click a photo of your [dish/product], please add it to your Google review — it helps others a lot: [link]"
Event and bulk orders
- "Thank you for choosing us for your event! If everything went well, please review us on Google: [link]" (bulk orders)
Short WhatsApp status / broadcast
- "Loved shopping with us? Your Google review helps our small business grow 🙏 [link]"
- "Review us on Google and tell us what you'd like next! [link]"
Thank-you after a review
- "Thank you so much for your review, [Name]! It made our team's day. See you again soon!"
What never to say
- "Please give us 5 stars."
- "Review us and get 10% off" (review incentives).
- "Only review if you're happy" combined with a separate complaint form that filters out unhappy customers.
- "Write this review: [text]."
Timing tips
- Send within a few hours of the purchase or service (review timing by industry).
- Avoid late night unless the service ended late.
- One reminder at most.
Checklist
- Save templates as WhatsApp quick replies
- Use the customer's name and the product or service
- Include your direct review link
- Send within a few hours
- One reminder only
- Never offer incentives or ask for five stars
Key takeaways
- Short, personal messages with a direct link work best.
- Send at the moment of satisfaction, in the customer's language.
- Follow Google's rules: no incentives, no scripted reviews.
Sources and further reading
- Google Business Profile Help — ask for reviews: support.google.com/business
- How to get more Google reviews
Frequently asked questions
What's the best review request message?
Short, personal, with the customer's name and your direct link.
When should I send it?
Within a few hours of the purchase or service.
Can I send a reminder?
One gentle reminder after two or three days.
Can I ask for five stars?
No — ask for honest feedback.
Can I send messages in Hindi?
Yes — use the customer's preferred language.
Should I use SMS or WhatsApp?
WhatsApp works best for most; SMS must follow DLT rules.